NAIROBI, Kenya


United Bank of Africa (UBA) has partnered with the Kenya Revenue Authority to pilot an online tax collection system aimed at facilitating electronic collection of taxes. The Integrated Tax Management System (iTax) is set to improve domestic tax collection for KRA by enhancing efficiency.The system is considered convenient, time-saving and automates reconciliation.

Speaking during the unveiling of the system at Intercontinental Hotel, Nairobi, UBA Kenya Managing Director/CEO Tunji Adeniyi said bank is committed to providing convenient services.

“We are leveraging technology integration and sustained innovation to deliver an unrivalled customer experience. We believe that our customers and prospects deserve to benefit from the convenience that online banking can provide,” said Mr Adeniyi. “UBA Kenya Bank is focused on impacting lives through tailored financial products and services and we are continuously exploring strategic partnerships to enable us achieve this.”

Using the iTax platform, taxpayers will be able to file returns online, thus eliminating the need to fill out manual forms. Similarly, users will have the ability to register and make domestic tax payments online without the need to physically visit a bank or KRA offices. Individuals, corporations and the taxman can view tax payments online.

The iTax system is automated and will send the user confirmation upon a successful payment registration, electronic filing and actual tax payment. In her remarks, the KRA Commissioner of Domestic Taxes Alice Owuor said the iTax platform has emerged out of the necessity to optimise domestic tax collection, adding that the authority strives for technological innovation in its service delivery.

“With this new system, taxpayers will be able to electronically file returns, make payments and enquire about their tax status online, while monitoring their accounts in real time,” she said. She urged the public to utilise the platform ahead of the expiry of the deadline for individuals to submit their income tax returns before the June 30 deadline.

These developments come even as UBA Kenya Bank continues to penetrate the Kenyan market and lure new customers to grow deposits. The bank, which has presence in 19 African countries, Britain, France and USA, is poised to continue improving on customer service, innovation and convenience banking.

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