Kenya Airways today launched six new modern docking bays at KQ Cargo ACHL (Africa Cargo Handling Limited) warehouse in a bid to improve customer experience through enhanced efficiency.
The new docking bays, based at JKIA, will ensure increase in amount of cargo moving by creating express channels that will shorten the delivery journey for import goods, reduce congestion andoptimise resource utilisation within the facility.
Presiding over the launch ceremony, Kenya Airways’ Chief Operating Officer Jan De Vegt said: “Today’s launch consolidates our position as a premier imports facility at JKIA and more importantly demonstrates our resilience in finding ways to deliver service improvements and efficiencies to our cargo customers. We have embraced new technology with these new modern bays and aim to achieve faster truck turnaround times.”
In the last five years, the delivery process has mainly been through a single exit channel resulting in inefficiencies and underutilisation of the cargo hub resources. KQ Cargo’s ACHL warehouse current import moves up to 150 tonnes daily. This is expected to double in the coming years with the new investments in cargo forwarding strategies.
Freight Forwarders in attendance during the launch ceremony included DHL Global Forwarding, Bollore, Intra-speed, Kuehne & Nagel, DB Schenker among others. Also present were customer airlines including Air-France KLM, Ethiopian Airlines and Air Mauritius.
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