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Posta reinvents itself as technology changes at fast pace

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The Postal Corporation of Kenya on Thursday joined the world to commemorate 140th year since the establishment of Universal Postal Union, a world postal body that Kenya is part of. Presided over by the Cabinet Secretary in the Ministry of Information Communication and Technology Dr Fred Matiang’i, Posta Kenya officials used the event to highlight their plans going to the future.

“Posta Kenya has been able to remain relevant over the years even after the entry of alternative mail delivery and money remittance systems,” said Dr Matiang’i. The entry of mobile telephony in the last decade was seen as the last nail to Posta Kenya’s coffin, but over the years the parastatal has reinvented itself and with the launch of Posta Pay, a cashless mode of making payments, the body is still widely used in the country.

“Posta Kenya has been an e-commerce enabler, but there is need for more innovative solutions to augment Posta’s efforts,” added Dr Matiang’i. Working closely with Huduma Centres, one-stop-shops for all government services, Posta Kenya has remained relevant as one of the most affordable means of sending parcels within and outside the country.

Dr Matiang’i added that his ministry is currently reviewing national address system and by December this year it will finish county coding. Once the county coding is complete, counties will be able to do sub-county coding to help in making parcel delivery easy and convenient. The corporation was also awarded an ISO 9001:2008 Quality Management System Recertification Certificate to show its completion of the first cycle of ISO Certification.

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BUSINESS TODAY -

editor [at] businesstoday.co.ke

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