ENTERPRISE 101

Etihad lifts best airline award for sixth year in a row

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Etihad Airways has been ranked the ‘World’s Leading Airline’ for the sixth straight year at this year’s World Travel Awards (WTA). In addition, the national airline of the United Arab Emirates (UAE) scooped two awards – World’s Leading First Class and World’s Leading Cabin Crew.

World Travel Awards, established in 1993, celebrate excellence across the tourism industry and is widely recognised as a hallmark of ultimate quality. The awards are decided through a global vote by more than 500,000 travel professionals and high-end tourism consumers from 171 countries. This year, the ceremony was held on the paradise island of Anguilla in the Caribbean.

“Winning three of the industry’s highest accolades is a demonstration of our commitment to be best in class in every market in which we operate,” Mr James Hogan, President and Chief Executive Officer of Etihad Airways, said. “Etihad Airways strives for continuous innovation and improvement in product and service, because we know that is how we will maintain our industry leadership and create the best possible travel experience for our guests.”

It’s been a remarkable year for the airline. In 2014, the airline unveiled its new Airbus A380 and Boeing 787 Dreamliner product and service offering, including The Residence by EtihadT, the world’s first three-room suite.

This was followed by the unveiling of the ‘Facets of Abu Dhabi’ aircraft livery design and the airline rolling out its first Airbus A380 in Hamburg Germany and Boeing 787-9 Dreamliner in Seattle, USA. Also Etihad Airways launched 10 new routes and signed a transaction implementation agreement to acquire 49% shareholding in Alitalia.

“For over 20 years, the World Travel Awards has been rewarding brands which push the boundaries of industry excellence,” said Mr Graham E. Cooke, World Travel Awards Founder and President.

“Etihad Airways has now taken home the World’s Leading Airline award for six years in a row – a tremendous achievement.The airline’s strategy of organic growth, codeshare partnerships and minority equity stakes coupled with exceptional customer service, has delivered outstanding results and rising passenger growth.”

Written by
BUSINESS TODAY -

editor [at] businesstoday.co.ke

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