Fidelity Commercial Bank announced today it will construct the new headquarters at a cost of Ksh700 million to accommodate the bank’s growth. The new headquarters will be located in the Westlands Area and will allow the team and departments to work seamlessly while enhancing customer access to the bank’s products, services and people.
“Our new headquarters will be customized to meet the needs of our growing staff and customer base, it will feature cutting-edge technology, similar to what our customers have come to expect at our branches,” said Kass Khimji, Fidelity Commercial Bank General Manager, Business Development and Communications.
Artistic expression of the new Fidelity Bank headquarters.
“Additionally, having our staff under one roof will improve our operations, allowing us to better serve our customers and make Fidelity a bank that’s simple to do business with in line with our new Simple Banking theme.”
The new headquarters will feature 50,000 square feet of built-up area across six floors plus two basement levels. Fidelity Commercial Bank plans to break ground for the new headquarters early next year and plans to move into the building by mid-2017.
All planning approvals have been granted and ground breaking is anticipated to begin in January 2016. The new headquarters will house the bank’s main departments of Assets, Liabilities, Finance, Legal, Internal Audit, Treasury, Securities, Clearing, ICT, Consumer Finance and Value Added Services, as well as the offices of the Department Heads and Senior Management. It will also house the bank’s Corporate Branch, Fidelity First – the premium banking division, and the insurance brokerage subsidiary Finsure Insurance Brokers.
“As the bank continued to grow, it became apparent that we would need to consolidate our operations under a built-to-suit headquarters. This investment will allow us to better serve our present and future customers across the board while we endeavor to consistently provide an excellent experience to our customers,” he said.
Fidelity currently has 14 branches spread across Nairobi and the Coastal region, with the Eldoret Branch set to open next month. With the opening of the new banking center and the corporate branch Fidelity Bank will have 15 branches countrywide.
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