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‘Please call me’ inventor to be paid millions

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mobile phone please call me
The service is widely used across Vodafone mobile operations in the world.
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The inventor of the popular ‘Please Call Me’ call-back mobile service is set to become a millionaire after South Africa’s highest court ordered his former employers to negotiate a compensation package with him.

In a case that has dragged on for nearly a decade, Mr Kenneth Nkosana Makate had sued South African telecom giant Vodacom demanding compensation for the idea behind Please Call Me. The judges at South Africa’s Constitutional Court delivered their verdict on Tuesday, ordering both parties to negotiate and reach a settlement within the next 30 days.



“The negotiations will involve the active participation of Mr Makate. On both sides they will require conduct that is bona fide and reasonable. None of that is consistent with the simple concept of a debt and its discharge,” Judges Chris Jafta and Wallis AJ ordered on Tuesday.

The judges further directed that the two sides must negotiate in good faith and should not “enter into those negotiations just to go through the motions.”

If they reach a settlement within this time, it would be a long road travelled by the South African accountant who developed the idea while working as a trainee at the South African telco.

He had initially demanded a 15 per cent cut on revenues earned from the service but his employers rejected his request. They deferred the discussion to a later date, which never materialised until Tuesday.

Vodacom in South Africa, listed on the Johannesburg Stock Exchange, is part of the telecom group under Vodacom, operating in five countries including South Africa, Democratic Republic of Congo, Lesotho, Mozambique and Tanzania.

But it is owned largely by the parent company Vodafone Plc, which also owns a stake in Safaricom in Kenya.

Mr Makate had told the Court that his idea was inspired by a long distance relationship he had with his girlfriend at the time. As calling was expensive, he needed something that his girlfriend would use to alert him to call.




He later presented the idea to the firm’s director of product development and management Philip Geissler. The two would later agree for the idea to be tested for commercial viability. If it worked, Mr Makate was to receive a share of revenue generated. Initially, Mr Makate demanded 15 per cent, but the matter was postponed to a later date where the CEO would determine the pay.

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