File image of a Safaricom shop
A Safaricom shop. The company has been testing a range of new financial services products.

Kenya’s largest telco by market share Safaricom has closed four shops to allow cleaning, fumigation and sanitization.

In a statement on Tuesday, the company said the closure has been undertaken to safeguard the wellbeing of its staff and customers.

The affected shops are; Nyali and Rex House both in Mombasa as well as Thika and Lavington Mall both within the Nairobi Metropolitan Area.

“We will be undertaking such measures regularly to our shops and customer facilities to safeguard the health and wellbeing of our staff and customers as this remains our topmost priority even as we continue to help the country in managing the COVID-19 Crisis,” Safaricom CEO Peter Ndegwa said in a statement.

“The affected shops will be reopened on Thursday, June 11. We apologise for any inconveniences caused,” Ndegwa added in the statement.

Safaricom has advised Kenyans to seek services from nearby shops.

Safaricom shops closed

On May 31, Safaricom was also forced to close its Thika Road Mall (TRM) in Nairobi after a staff member tested positive for Coronavirus.

Ndegwa said the staff working at the shop had been isolated for treatment, while the shop had been shut temporarily for cleaning and sanitization.

“Safaricom PLC was notified that one of our staff members working at the Thika Road Mall shop has tested positive for COVID 19. The employee is currently in isolation and receiving appropriate medical attention,” he said in a statement.

All other staff members who were working with the affected employee at Thika Road Mall were also informed and counselled. “They are undergoing screening to ensure their safety and wellbeing,” the CEO said.

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