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Safaricom to roll out M-Pesa across Africa

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M-Pesa customers transact at an agent shop. M-Pesa and Safaricom have been ranked as East Africa's top brand
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Mobile telephony service provider Safaricom could start rolling out its mobile money transfer service to the rest of Africa from as early as next year, Safaricom CEO Bob Collymore has said.

He said the way was now clear for the rollout following the recent successful share swap by parent company Vodafone with Vodacom.

He added that most African governments were receptive to the M-Pesa concept after studying how the mobile money transfer service has been implemented in Kenya.

Mr Collymore was speaking in Nyeri today when he officially opened a regional office to serve the company’s customers in the Mt Kenya Region, upper Eastern and North Eastern Kenya.

The  Safaricom CEO said  his office will not only give the  customers closer personalised service but will be headed by a regional manager who will be responsible for identifying the region’s needs and planning for their resolution.

“In the short term we are looking at how to increase our 4G and 2G sites with a view to improving our voice call service”, the CEO said at the offices on Baden Powell Road.

He added that the company is also stepping up its home fiber connectivity program.

NEXT: Avoid conmen: The legal procedure of buying land in Kenya

[crp]

Written by
BT Reporter

editor [at] businesstoday.co.ke

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