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Kenya Airways Appoints APG as Passenger Ground Service Agent

KQ Passenger ground service
Kenya Airways resumed international passenger services on 1st of August. [ Photo / Flight Global ]

Kenya Airways (KQ) and APG have announced the signing of a new Passenger Ground Service Agent, (GSA) partnership in Europe.

Under the new agreement, APG will be providing wide-ranging sales and marketing activities for Kenya Airways, Kenya’s national airline, as well as full customer and agent support in 39 European markets, including the Netherlands where the airline traditionally operates a daily service to Amsterdam.

In addition to the Netherlands, the agreement also covers Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Georgia, Germany and Greece.

Other are Hungary, Iceland, Kazakhstan, Latvia, Lithuania, Luxembourg, Montenegro, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and Ukraine.

Julius Thairu, KQ Sales Director, said: “Kenya Airways is pleased to appoint APG as our GSA passenger sales in numerous European countries. As air travel restarts across the globe, we look forward to working closely with APG to deliver excellent service and proactive initiatives to all of our direct customers and trade partners.”

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Richard Burgess, President of APG Network, said the current aviation environment is challenging, but his company offices in Europe are looking forward to creating a strong sales and operations structure for Kenya Airways to maximise sales as soon as the market returns.

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Kenya Airways resumed international passenger services on 1st of August. In Europe, Kenya Airways has restarted flights from Amsterdam, Paris and London to Nairobi and frequencies are gradually being increased in line with market demand.

Kenya Airways has recently announced the resumption of flights to South Africa, Zimbabwe, and Tanzania amongst other key markets of interest to European passengers.

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