Britam paid out KSh97.3 million in insurance claims in 2025 to support 402,681 farmers and pastoralists across East Africa affected by climate-related shocks, highlighting the growing role of financial protection in mitigating the impact of extreme weather events.
According to the insurer’s 2025 Sustainability Report, the payouts were made through crop and livestock insurance programmes designed to help vulnerable communities recover from drought, erratic rainfall and other climate-related disruptions.
The report shows that crop insurance coverage grew by 83% year-on-year, rising from 161,521 farmers in 2024 to 294,799 farmers in 2025. During the period, Britam paid KSh80.4 million in crop insurance claims, providing a financial cushion for smallholder farmers grappling with increasingly unpredictable weather conditions.
The company also extended livestock insurance cover to 107,882 pastoralists across Kenya, Uganda and Tanzania, paying out KSh16.9 million in claims settlements to affected households.
The insurer attributed the growth in coverage to increased adoption of parametric insurance products that rely on satellite data and pre-defined weather thresholds to trigger payouts, allowing faster compensation when adverse weather conditions occur.
“Through inclusive, sustainable and innovative solutions, we are enabling recovery, stability, and continued productivity even in the face of increasing climate uncertainty. Our focus is to ensure that farmers and pastoralists are not left exposed when climate shocks strike,” said Britam Group Managing Director and CEO, Tom Gitogo.
The sustainability report also highlights the company’s broader environmental agenda, including investments in renewable energy and ecosystem restoration.
In October 2025, Britam commissioned a solar installation at its headquarters, Britam Tower, one of Africa’s tallest green buildings. The solar system is projected to generate 390,000 kilowatt-hours of clean energy annually, supplying more than half of the building’s energy requirements.
According to the report, the installation is expected to offset 198 tonnes of carbon emissions annually, an environmental impact equivalent to planting 10,800 trees each year.
Beyond its own operations, the Britam Foundation planted 86,000 trees in the Mt Elgon Water Tower, restored more than 444 acres of degraded land and supported the creation of 1,358 green jobs in surrounding communities. The initiatives form part of the Group’s broader target of planting 60 million trees by 2030.
To improve transparency and accountability in environmental conservation efforts, Britam introduced TAWI, a digital platform launched in May 2026 to coordinate, track, verify and measure tree-planting activities in real time.
The report also highlights the company’s social impact programmes. Through its Lea Mama maternal health initiative, more than 3,300 mothers were enrolled during 2025. Britam says the programme contributed to a 50% reduction in miscarriage rates while recording an average customer Net Promoter Score of 9.4 out of 10.
On governance, the insurer reported zero corruption incidents during the year and contributed KSh3.1 billion in taxes across its seven African markets. The company was also certified as a Top Employer in Africa for the second consecutive year.
The 2025 Sustainability Report marks Britam’s third annual sustainability disclosure and the first to consolidate reporting across all seven markets under a unified Environmental, Social and Governance (ESG) framework.
“This reflects our understanding that sustainable growth requires strong governance and responsible leadership. Ultimately, sustainability is about thinking beyond the present and making decisions with the future in mind,” said Hilda Njeru, Director, Legal & Sustainability and Group Company Secretary.
The report underscores Britam’s strategy of embedding sustainability into its core operations as part of its pan-African Ascend 2030 growth plan, amid increasing pressure on businesses to address climate risk while delivering long-term value to stakeholders.
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