OPINION
JOSHUA OIGARA: More Can be Done to Open Kenya’s Northern Frontier To The World
For over 50 years, the broader Northern Kenya has remained marginalized with low economic activity, high illiteracy levels and lack of key catalysts...
JOSHUA OIGARA3 Mins read
Using Rainwater Harvesting To Prevent Flooding Disasters
The effects of climate change are becoming more noticeable in Kenya, as the country again suffers from another drought in the northern and...
SIMON THOMAS2 Mins read
China’s Economic Recovery Retains Momentum In Quarter 3
On October 18, the National Bureau of Statistics of China (NBSC) released the country’s Quarter 3 economic report. Although the report indicated a...
STEPHEN NDEGWA3 Mins read
![East Africa Customer Care Centre Limited Chief Executive Pauline Warui during a customer experience training event for the corporate sector. [Photo/ Courtesy]](https://businesstoday.co.ke/wp-content/uploads/2021/10/East-Africa-Customer-Care-Centre-Limited-Chief-Executive-Pauline-Warui-during-one-of-the-customer-experience-training-in-the-corporate-sector..jpg)
OP-ED: Customer Experience and Mental Health
BY PAULINE WARUI - Chief Executive Officer, East Africa Customer Care Centre (EACCC) Nairobi. This year’s customer care week has just lapsed. A...
BUSINESS TODAY3 Mins read
Sustainability Is Key For Future Growth Of Paint Industry In Kenya
The paints and coatings sector is one of the most competitive industries in East Africa. Many manufacturers are striving to tailor-make their products...
KAMLESH SHAH2 Mins read
Social Commerce And The Rise Of Influencer Marketing
Social Commerce: Access to markets remains a challenge to many MSMEs (micro, small and medium enterprises) in Kenya as they can't afford to...
PETER N. KIRONJI3 Mins read
Choosing The Right Cloud For Your Business
Cloud computing is all about revolutionising the way businesses work by providing access to the infrastructure needed to run sophisticated applications with flexibility....
INNOCENT KEMIGISHA3 Mins read
China’s Economy Soaring Based On Sound Fundamentals
On its continuing journey to become the world’s largest economy, China has set strategic goals to develop into a manufacturing powerhouse from 2021...
STEPHEN NDEGWA3 Mins read
