Multichoice Rongai branch: Multichoice Kenya on 27th May officially opened the doors to a new branch in Ongata Rongai, on the outskirts of Nairobi city. The Rongai branch will serve both DStv and GOtv customers and is located on the First Floor of Rongai Business Centre along Magadi Road. The opening of the branch is a strategic move to ensure customers easily access service points across the county.
Alvin Kimani, CEC Trade, Investments and Cooperatives Kajiado County, while officially launching the new branch on behalf of Governor Joseph Ole Lenku, said: “The opening of this Rongai branch will greatly help the residents of Rongai and adjacent areas of Nkoroi, Matasia, Kware and Kandisi as the residents will no longer need to travel long distances to access after-sale support.”
Kimani said Multichoice Rongai branch will also make a significant contribution by increasing the number of businesses in this area through offering opportunities to direct sales agents, installers and electronic service partners who will indirectly support the operations of this branch.
Ms Nancy Matimu, MultiChoice Kenya Managing Director said the launch of the Rongai branch is in line with its mission of enriching lives by making entertainment more accessible. Nairobi is rapidly expanding, she added, and Multichoice is seeking to grow with its customers.
“This branch is therefore a strategic move to ensure that our customers can enjoy hustle free viewing and easily access after-sale services conveniently and with the least hustle,” Ms Matimu said.
Customers can access sales and after sales support services such as decoder diagnostics, software upgrades, repair or replacement of faulty decoders, consumer education (self-help service techniques), installation services, subscription payment, purchase of accessories among others.
The branch with be an addition to the existing MultiChoice Kenya branches at T-Mall, Junction Mall, Greenspan and Sarit Centre located in Nairobi. Other branches are in Mombasa, Nyeri, Kisumu, Eldoret and Nakuru. The Multichoice Rongai branch will be open daily from 8am to 6pm on weekdays, 9am to 6pm on weekends and 9am to 5pm on public holidays.