A British Airways plane. Prior to travel customers will also receive details of how they can prepare for their journey, including information on discounted testing providers. [Photo/ Simon Dawson/ Reuters]
A British Airways plane. Prior to travel customers will also receive details of how they can prepare for their journey, including information on discounted testing providers. [Photo/ Simon Dawson/ Reuters]

British Airways’ passenger flight between Nairobi and London has officially resumed . After a long-awaited return, the flight departed from Jomo Kenyatta International Airport Terminal 1A at 23:10 hours and was to land in London at 06:15 hours on 06 September.

The direct return flights from Nairobi to the UK are expected to enable many people to reunite with their loved ones who have been kept apart due to Covid-19.

Sohail Ali, British Airways’ Senior Vice President, Middle East and Africa, Airport Operations said: “We can’t wait to welcome our customers back on board our flights and we are honoured to be playing our part in reuniting families and friends with their loved ones after such a long time apart.

“The safety of our customers and colleagues has always been at the heart of everything we do.  We know some customers won’t have flown for a long time, we can assure them we have a range of Covid-19 measures in place to provide stress and hassle-free travel.”

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Customers booking with British Airways can do so with absolute confidence, thanks to the airline’s flexible booking policy. They are able to exchange their booking for a voucher or move their dates without incurring a change fee.

British Airways’ existing online Covid hub includes information on flexible bookings, testing, how to use a voucher and what the British Airways flying experience looks like for those that haven’t travelled for some time.

British Airways has also introduced a number of measures at the airport and on board to look after the safety and wellbeing of its customers and colleagues. These include social distancing measures, the wearing of face masks (which remain in place) and hand sanitiser stations. Prior to travel customers will also receive details of how they can prepare for their journey, including information on discounted testing providers.

To help customers navigate the changing entry requirement and facilitate a seamless journey, they can download the VeriFLY app before departing to London. The digital health app allows customers to combine their travel verification documents and Covid-19 test results in one place and confirming their eligibility with a few simple steps.

British Airways has partnered with Dettol to offer a range of products to keep its customers and colleagues safe in the air and on the ground. The airline is cleaning all key surfaces including seats, screens, seat buckles and tray tables after every flight and each aircraft is completely cleaned from nose to tail every day.

The air on all British Airways flights is fully recycled once every two to three minutes through HEPA filters, which remove microscopic bacteria and virus clusters with over 99.9% efficiency, equivalent to hospital operating theatre standards.

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