Sports betting company Betika is facing a lawsuit from David Juma, a gambler who told the Nakuru Small Claims court he won Ksh500,000 after placing a Ksh10 bet – but never received a penny.
He accuses Betika of cheating him out of his winnings by falsely claiming that he had not correctly predicted one of the games. Juma, and his brother Collins Kizito, took part in Betika’s 8-game Sababisha jackpot on February 18, 2023. In advertisements, Betika promised a Ksh500,000 jackpot for eight correct predictions.
Juma’s predictions for all eight games proved correct. He says he had studied and analyzed the games with his brother before placing the Ksh10 bet.
Juma’s expectations that he would receive the cash were dashed when he logged onto the Betika website only to be informed of an error claiming one of his predictions was incorrect. The Betika website indicated that FC Juarez had won the match against Leon, but the game had actually ended in a draw, as Juma predicted.
Frustrated, he and his brother reached out to Betika customer care representatives but their efforts proved futile. He shared with the court betting slips and transaction messages backing up his claim.
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“Since then, it has been a game of cat and mouse as all attempts to contact Betika to correct the error and pay me my winnings have proved futile. My brother and I have made several calls to Betika and tried to reach them through social media but to no avail as there has been no response,” he told the court.
Juma wants the court to issue an order compelling Shop and Deliver Ltd, the company behind Betika, to immediately pay him his Ksh500,000 winnings with interest accrued from February 18 and other damages.
“I used Juma’s account to analyse and place the bets, I followed the matches as they were played and our predictions turned out to be correct and on February 18, I called him to inform him of the same, but he told me that Betika had marked the bet as lost on their website,” Juma’s brother Collins Kizito told the court.
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