Safaricom has announced the departure of its Chief Consumer Business Officer Sylvia Mulinge, who will leave on September 30, 2022.
Ms Mulinge has been appointed the new CEO for MTN Uganda effective September 1, 2022, to replace the outgoing CEO Mr Wim Vanhelleputte, who will take on the new MTN Group role of Operations Executive: Markets.
“Sylvia Mulinge becomes MTN Uganda CEO, joining from Safaricom, where she served as Chief Consumer Business Officer for the Group. A seasoned executive, she brings with her a passion for transforming customers’ lives using technology,” South Africa’s MTN Group said.
Sylvia joined Safaricom in 2006 and has held various senior roles including General Manager Enterprise Business Unit and Director Consumer Business Unit, before assuming the role of Chief Customer Officer in 2018. In July 2021, she took up the role of Chief Consumer Business Officer.
She has been an Executive Committee member (EXCO) for the last 9 years, where she has offered leadership and been part of many of Safaricom’s successes. More recently, she has been instrumental in steering the agile transformation of the commercial units.
She is instrumental in setting up two key businesses in Safaricom, Enterprise and Fixed Data.
“A champion of Digital Transformation, Sylvia is a purpose-led and impact-driven business leader. She has lived the Safaricom Purpose of Transforming Lives of our customers using technology as an enabler of positive change. As she embarks on the next phase of her career, I would like to congratulate Sylvia and thank her for her leadership and contribution to Safaricom over the years,” said Peter Ndegwa, Chief Executive Officer, Safaricom.
