Safaricom unveils new home fibre packages

The telco says solution aimed at saving customers from baggage of paying for the services differently

Safaricom on November 8 unveiled new home fibre solutions that will allow customers to access mobile voice, mobile data, SMS and home fibre as one package.

Kenya’s largest telco says that the move is aimed at saving its customers from the baggage of having to pay for the services differently and at a higher cost.

The packages include the Bronze Plus, Silver Plus, Gold Plus and Diamond Plus.

Bronze Plus will be available to customers for Ksh 3,400 and is inclusive of unlimited SMS, 5 mbps bandwidth, 2 GB data bundle and a 100 minutes worth of airtime.

Silver Plus
available at Ksh 4,999 comprises of a 4GB data bundle, unlimited SMS, 10 mbps bandwidth and 200 minutes worth of airtime.

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Gold Plus which will be available to customers at Ksh 6,699 comprises of 20 mbps bandwidth, unlimited SMS, 4 GB bundle and 200 minutes worth of airtime.

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The most expensive of the home fibre packages is the Diamond Plus which presents to customers the option of having 40 mbps bandwith, 4GB, 200 minutes worth of airtime as well as unlimited SMS.

In a statement to newsrooms, Safaricom’s Chief Customer Officer Sylvia Mulinge said that the new solution is an adaptation to its customers’ needs which have now been made easier by the digital transformation.

“Three years ago, we began our home fibre journey in response to demand from our customers for fast, reliable and unlimited connectivity at home. Our latest all-in-one offering seeks to cater to their communication demands both in and out of home,” said Ms. Mulinge.

Safaricom has also partnered with Jubilee Insurance to provide home fibre customers with a preferential home insurance cover which will not require customers to compile an inventory of their household goods in order to benefit from the policy.

“This partnership with Safaricom is just the beginning. We will continue to disrupt the industry so as to reach more people with our insurance solutions in order for them to live free,” said Winnie Njau, General Manager – General Insurance Business, Jubilee Insurance.

SEE ALSO: LESSONS FROM WESTGATE: TWO RIVERS MALL INVESTS SH1 BILLION IN SECURITY

Safaricom’s home fibre service has been connected to more than 213,000 homes across the country and is available in Nairobi, Nakuru, Mombasa, Kisumu, Eldoret, Thika, Bungoma, Kitale, Nyeri and Nanyuki among other towns.

In Nairobi, the service is available in Nyayo Estate, Imara Daima, South B, Langata Estate, Ongata Rongai, Kiambu Road, Ruaka, Runda, Parklands, Westlands, Kileleshwa, Mountain View, Kinoo and Kikuyu among other estates.

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