The greatest driver of competitive advantage for organizations is by leaders developing effective relationships at their work place. This was the key message by Todd Davis, an international author and Chief People Officer at FranklinCovey, an American Human Resource consulting company when he met over 100 business leaders at the Capital Club in Nairobi on November 8.
During the work session organised by Raiser Resource Group, Franklin Covey’s licensee in Kenya, Mr. Davis advised the business leaders to strengthen their relationships with employees if they are to achieve desired results.
“Great leaders always realize that the best answers and the most informative answers are out there on the front lines coming from the people who do the work. Leaders need to invest in listening more to their employees and realizing that they sometimes do not have all the answers.” said Mr. Davis.
A study conducted by FranklinCovey reveals that the difference between the best performing departments and companies across the world and the average performing ones is the kind of relationships that those companies have with their customers and staff.
FranklinCovey’s report also reveals that a high-quality workforce is the most important determinant of business success. It further states that challenges related to attracting and retaining the best people have a direct influence on an organization’s competitiveness today and in the future.
“We are excited to host professionals like Todd Davis who make a difference in the world of work. Todd Davis is passionate about talent as evidenced by his Wall Street Journal Best Seller Get Better. It’s obvious that people development holds the key to sustained business growth”, said Raiser Resource Group’s CEO Ian Ng’ethe.