On March 30th, 2020, Prudential Life Assurance Kenya Limited announced it would be offering its customers cash benefits in addition to what is covered by their existing policies should they be diagnosed with COVID-19.
With the too-good-to-be-true kind of deal, it appears it would be great to be covered by Prudential and then contract the Coronavirus: customers who test positive for COVID-19 will be entitled to a lumpsum cash payment of Ksh10,000. Besides, it has waived pandemic exclusions from its policies.
Under the cover, if a customer is placed under mandatory quarantine in an approved government facility, they will be eligible for a daily cash benefit of Ksh2,500.
Upon admission to hospital as a result of COVID-19, the insurance company will pay Ksh2,500 for every night spent in hospital. If a customer is then admitted in ICU, he or she will be entitled to Ksh5,000 per night.
However, if customer self-quarantined at home or directed by the government to do so, will not be entitled to the cash benefits.
The extended cover benefits on all existing products became effective for Prudential customers from April 1, 2020.
Prudential Kenya CEO Raxit Soni says the company took the unprecedented step to cushion customers in this time of need. “As Kenya goes through this period of uncertainty due to the coronavirus pandemic, we remain committed to providing support and comfort to our customers,” said Mr Soni.
Prudential Africa CEO Matt Lilley said this is a worrying time for Kenya and assured customers that the company would protect their health and wellness.
“At Prudential we have been delivering promises for over 170 years. This time will be no different,” said Lilley. The measures we are announcing today will provide our customers with peace of mind.”
