Treasury Eliminates Manual Processing of Pensions for Public Servants

Treasury and National Planning Ministry has launched an e-Management Information System to deal with delayed pension processing that has for long been a source of frustration and hardship for retiring public servants.

A civil servant who has dedicated their entire career to public service deserves timely and dignified access to their retirement benefits.

“In order to hasten the processing of pension claims, i launched the e-Pension Management Information System on 1st June 2026. Following this launch, we have now discontinued manual submission of pension claims unless expressly authorized by the National Treasury, “said Treasury Cabinet Secretary John Mbadi recently while presenting the 2026/27 Budget statement before Parliament. He told parliament that to ensure these reform delivers a lasting impact, Ministries, Departments and Agencies are now required to initiate pension claims at least nine months before a public officer’s retirement date.

This will facilitate resolutions of late or incomplete submissions of pension claims ahead of the retirement date for all retiring employees. Further, the National Treasury, in collaboration with the Kenya School of Government, will institutionalize electronic Pension Management Information System training as part of a continuous capacity building programme to ensure sustained competency in pension administration across the Public Service.

Treasury CS Mbadi also said the Government will deepen public financial management reforms through the entrenchment of zero-based budgeting, digitization and automation of pension and payroll administration, and strengthened human resource management systems to enhance efficiency, accountability, and service delivery across the public sector.