The Planhotel Malindi resort of hotel trio – Diamonds Dream of Africa, Sandies Malindi Dream Garden, and Sandies Tropical Village – reopened to both domestic and international guests on Saturday, August 1 after the Coronavirus induced hiatus.
According to Planhotel Hospitality Group General Manager Alexander Zissimatos, occupancy stood at 60% over the weekend while he remains optimistic that the trend can continue until the end of the year.
As a member of Small Luxury Hotel of the World (SLH), Diamonds Dream of Africa is incorporating the Stay Safe. Stay Small initiative, offering enhanced health and detailed safety guidelines launched by SLH for all 520 member hotels in 90 countries.
Diamond Resort Malindi has prepared for the re-opening with the highest safety standards. In order to safeguard these standards, the Kenyan coastal resort (through SLH) has entered a partnership with the Global Biorisk Advisory Council (GBAC) for its hotels to pursue the GBAC STAR™ accreditation.
This performance-based cleaning, disinfection, and infectious disease prevention program helps hotels minimize risks associated with infectious agents and biohazards.
GBAC STAR accreditation provides third-party validation to ensure the three hotels have the proper cleaning protocols, disinfection techniques and work practices in place so guests can truly relax during their stay.
Planhotel anticipates quality assurance, as well as best practice guidelines will be a major contributor in regaining trust.
Planhotel Malindi has also initiated a 24-hours vacated room turnaround program.
“After the last guest has stayed, no one, including our staff will enter the room for 24 hours”, Alexander Zissimatos said.
“Further, our food and beverage set up will ensure social distancing between tables. We look forward to welcoming back our guests and assure them of a safe holiday”, he concluded.