Jumia Kenya CEO Sam Chappatte during a past event. www.businesstoday.co.ke
Jumia Kenya CEO Sam Chappatte during a past event. Jumia is gearing up for its 8th anniversary {Photo: Jumia}

Jumia has opened its logistics arm to external clients for deliveries. The company has one of the largest logistics networks in Kenya, which it uses to support e-commerce & express Jumia Food deliveries.

With today’s announcement, Jumia is effectively opening up its technology, expertise & logistics scale for the benefit of third parties.

These services include next day delivery to all major cities, same-day delivery in Nairobi & cash on delivery services.

“Businesses across the country are re-examining their costs, especially during COVID-19. For many, logistics is a major cost driver & headache to manage. At the request of our partners, we are opening up our logistics arm for B2B & B2C deliveries – with the hope that we can provide a better quality of service, at lower cost”, said Jumia Kenya CEO, Sam Chappatte in a statement.

“Our logistics network is a collaboration of dozens of logistics entrepreneurs across the country from big players like POSTA and Wells Fargo to many small players. Through this network, we have access to thousands of bikes, vans & hundreds of pick up stations. This move is good news for these partners – as it will drive more volume through our network & to them.” added Chappatte.

The service will cater for business-to-customer (B2C) and business-to-business (B2B) type deliveries.


Customers will have the option of dropping off their parcels at Jumia drop off centers in Nairobi or have the company collect from their locations.

“We have piloted this program over the last months, and believe the service is relevant for both medium & large businesses to reach fragmented customers, or for smaller businesses or individuals to do social commerce selling – instagram, facebook, etc”, concluded Chappatte.

New clients will benefit from a free first 10 deliveries within Nairobi to test the service during Jumia Anniversary.

The company’s 8th anniversary-themed: Jumia na Jamii, Stronger Together is one of the biggest annual commercial events and it is slated to hold from June 22 till July 5, 2020.

See Also>>> Twiga Foods & Jumia Sign Fresh Produce Distribution Deal


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