The Cabinet Secretary in the Ministry of Information, Communication, and Digital Economy Eliud Owalo recently outlined Kenya’s noteworthy advancements in the digital revolution. This resolutely emphasizes the country’s progress towards a digitally empowered future, highlighting the ministry’s admirable accomplishments and providing a thorough overview of governmental ambitions.
An often under-appreciated role played by human resources (HR) professionals is at the core of these accomplishments, including digitizing governmental services, creating digital hubs, growing optical fibre networks, and widespread adoption of public Wi-Fi.
HR professionals stand out as crucial change agents in the complex world of digital transformation. They have been tasked with readjusting organizational culture, utilizing human talent and guiding the workforce towards a future rich in digital opportunities. The vital role that HR specialists play in reviving and maintaining the momentum of transformation is crucial to the realization of Kenya’s digital ambitions, both in terms of current successes and future aspirations.
When HR specialists are involved, digital government services, hubs, fibre networks, and public Wi-Fi infrastructure all function more effectively. They are in charge of creating an environment that encourages creativity, makes it easier to pick up new skills, and ensures flexibility to changing paradigms.
HR professionals are sparking a cultural change from outmoded norms to one that places digital innovation at the forefront of digital transformation. HR leaders promote a constant learning, innovation, and adaptation culture to develop a workforce capable of managing the ever-changing digital landscape.
The workforce must prepare for the digital era to enable effective digital transformation. HR specialists act as talent architects, identifying skill gaps, implementing upskilling and reskilling programmes and seeking outside expertise to enhance digital capabilities.
Navigating the path towards a digitally focused organization is fraught with doubts and concerns. In this quest, HR professionals thrive as change architects by designing communication plans, resolving problems and cultivating active employee involvement in the transformative process.
Visionary leadership is crucial for the realization of a successful digital shift. HR professionals find and develop leaders who can drive innovation, champion digital projects, and deftly manoeuvre the complexities of the digital ecosystem.
HR experts are crucial in developing successful communication and collaboration because they liaise between management and employees. By guaranteeing open communication on the benefits and goals of digital transformation, they set the groundwork for an engaged workforce.
Offering valuable insights
HR experts set the criteria used to evaluate the success and impact of digital transformation initiatives. By converting data into valuable insights, their experience enables the government to make well-informed decisions and maximize its digital strategy.
HR specialists are uniquely positioned to help Kenya achieve previously unheard-of levels of digital transformation in both the public and private sectors. In order to support this economic transformation, HR professionals should work to:
- Create training protocols that will encourage employees to develop the necessary knowledge, competencies and abilities for digital success to develop a workforce prepared for the future.
- Foster agile leadership that can successfully handle ambiguity, spur creativity, and exciting teams in the constantly changing digital environment.
- To foster innovation, and an organizational culture that values experimentation, ongoing learning, and innovative thought.
- Promote diversity and inclusiveness, understanding the critical role of varied perspectives in fostering innovation and developing solutions that appeal to a range of communities.
- Utilize HR technology to simplify HR procedures and improve employee experience by streamlining people management, engagement, and acquisition.
To sum up, acknowledging the crucial function performed by HR professionals is essential for a thorough account of Kenya’s digital transition. Their strategic contributions, which include talent management and cultural transformation, serve as pillars for the success of digitization, network growth, and Wi-Fi adoption. HR professionals remain steady foundations in Kenya’s journey towards a technology-enabled future, even as the country’s digital ecosystem constantly evolves.
CHRP Mohamed Aden is the Human Resource Manager at Soliton Telmec Limited. Email: [email protected]