Credit Bank Executive Officer- Strategy and Business Development Eric Nyachae. The lender has moved to improve its experience for its corporate clients.

Credit Bank on Wednesday announced the launch of a service that will bring banking services to the homes of corporate clients.

This solution allows this category of clients to bank cheques from the comfort of their premises.

As cases of COVID-19 cotinue to rise in the country and clients taking their business operations home, Credit Bank has moved to enhance its online services by providing free online money transfers services thus enhancing the delivery of services.

The lender says the servive will include enhancement of limits on their mobile banking platform.

Conversely, the solution allows clients to achieve a higher Straight-Through-Processing (STP), real-time visibility and higher levels of efficiency from payment initiation through to back-end processing.

“We are aware that businesses and customers are in need of additional help, and hence as Credit Bank we have opened up virtual video conferencing applications like zoom and skype to be able to meet clientele virtually through their relationship managers,” said Eric Nyachae, Credit Bank Executive Officer- Strategy and Business Development.

“This situation requires constant, careful handling from institutions as they seek to reassure customers, respond to their concerns, and earn their trust during this volatile period,” he added.

Kenya is headed towards economic headwinds based on the current trend as espoused by the McKinsey Report 2020 which projects that Kenya’s projected economic growth could spiral from 5.2 percent, the projected growth after factoring in the current locust invasion to 1.9 percent shaving off Ksh300 billion from the country’s economy this financial year

The bank has also reduced transaction costs on their digital platforms and free transactions on PesaLink.

“With the newly launched Clearing Solutions,  our corporates do not need to worry about coming to the bank, they can now process their cheques from the comfort of their premises as well as make all electronic transfers including paying their staff. We are committed to ensuring our customers feel supported as we walk this journey together,” added Nyachae.

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