FEATURED ARTICLE
This section offers a critical and insightful take on various issues in the news – economy, business, markets and politics.
5 Major Customer Experience Trends that Have Shaped 2020
By Andrew Bourne Customer experience (CX) has always been a crucial differentiator for businesses, but in 2020, it became a matter of survival....
BUSINESS TODAY3 Mins read
Minimum Betting Stake to Rise in Far-Reaching Recommendations
Penalties including fines for gamblers who place bets with stakes of less than Ksh100 could be implemented if Parliament accepts a proposal before...
MARTIN SIELE1 Mins read
Traders Commit to Promote Sale of Quality and Safe Meat
 The major processors and retailers of meat products have signed a collaboration agreement to apply and promote safe handling and consumption of meat...
BT Correspondent2 Mins read
Coca-Cola Wins Sh516mn Tax Case Against KRA
The Kenya Revenue Authority (KRA) on Monday suffered a blow after the High Court sitting in Nairobi allowed an appeal lodged by CocaCola...
Samuel Gitonga1 Mins read
DCI Revisits 2007/08 Post Election Violence Cases
The Directorate of Criminal Investigations (DCI) on Monday, November 23 announced the start of fresh investigations into cases from the 2007/08 Post Election...
MARTIN SIELE1 Mins read
Jiji Marketplace Safety Features Attract More Buyers and Sellers
The transformation of OLX to Jiji.co.ke is attracting millions of Kenyans seeking to do business on the platform either as sellers or buyers....
BT Correspondent2 Mins read
Painters to Redeem Points for M-Pesa in New Loyalty Program
A newly relaunched loyalty program by Basco Paints will see painters in the country receive points redeemable for mobile money. The program dubbed...
MARTIN SIELE1 Mins read
Broke Treasury Lines Up Wealth Tax to Raise Much Needed Revenues
Running low on fumes and backed up against the wall with revenues underperforming at the height of the COVID-19 Pandemic, Treasury is firming...
BT Reporter2 Mins read
