Global technology company, Zoho Corporation, has announced enhancements to Zoho One, its all-in-one business software platform. The latest update introduces a reimagined user experience designed to make collaboration easier, improve security, and deliver deeper intelligence across all 50+ applications. With this release, Zoho One offers a more connected and context-aware environment for organisations of all sizes.
“The Zoho One update reflects how work has evolved from using individual applications to operating within a unified platform,” said Veerakumar Natarajan, Country Head, Zoho Kenya. “Zoho One customers are not simply licensing apps; they are choosing a solution that allows Zoho to handle the technology while they focus on productivity. The enhancements announced today deliver a cohesive experience built on unified integrations, context, and data.”
Since its launch in 2017, Zoho One has grown to support more than 75,000 organisations worldwide, with customers using an average of 22 applications within the suite. The platform’s extensive integrations, privacy-focused architecture, and consolidated technology stack ensure reliability and consistency for businesses looking to streamline operations.
Zoho One’s new interface places context at the centre of the user journey and removes traditional boundaries between applications. Spaces now organise tools by purpose — such as Personal, Organisation, and Department-specific groups — enabling employees to access what they need without switching between apps. A centralised search bar spans the entire ecosystem, allowing users to find information or trigger workflows instantly.
An enhanced Action Panel provides a full view of upcoming meetings, unread messages, pending tasks, and other key updates, helping employees remain informed regardless of which app they are using. The updated Dashboard consolidates data from Zoho and third-party apps into one central hub that can be customised using pre-existing or bespoke widgets.
The platform also introduces Vani, a new visual-first collaboration space that supports brainstorming, planning, and creation through diagrams, whiteboards, mind maps, and integrated video calling.
Native Integrations for Better Security and Efficiency
Zoho One continues to strengthen its position as a unified business operating system by offering native integrations across Zoho’s suite and with third-party applications. This reduces external entry points and supports faster anomaly detection. With Zoho Directory included, administrators also gain a secure platform for managing workforce identity and access within the same unified system.
A central integrations panel enables administrators to monitor and configure all connections. Foundational integrations bring application-specific portals — Zoho or third-party — into a single unified portal. Practical tasks such as domain verification and authentication can now be configured more easily.
The new Smart Offboarding feature introduces outcome-based integrations, allowing organisations to transfer department ownership, manage employee device data, and determine data access rights within a single workflow, ensuring smooth transitions.
Contextual Intelligence Powered by Zia
Zia, Zoho’s AI assistant, is now accessible throughout Zoho One, providing unified intelligence that supports decision-making and improves productivity. Zia can aggregate and contextualise information from various platforms, including third-party systems such as Google Workspace, and present it as clear, actionable insight.
Zia Hubs, the platform’s intelligent content management system, now has a dedicated space where contracts, meeting recordings, and other important assets are automatically organised. Through Zia Search, employees can quickly surface relevant information without navigating multiple locations.
Ask Zia, available from the bottom toolbar, enables prompt-based searches across Zoho One, providing quick visibility into schedules, tasks, recent interactions, and other key details.
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