At Co-op Bank, Customers Take Banking Matters Into Their Own Hands

Co-operative Bank is revolutionizing the world of banking by ensuring its customers transact anywhere at any time! The launch of MCo-opCash – the mobile banking service which offers access to a variety of banking, money transfer and payment services – has collapsed the walls of banking in a trend that is catching on in the financial industry.

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In today’s busy world, making time to visit the bank has become an unnecessary inconvenience and Co-op Bank is effectively bridging this gap through MCo-opCash, which can be accessed through *667# or via the MCo-opCash App.

“Some people love to go to the bank, but if you are not one of them, we completely understand,” says the bank. “You can transact straight from your phone by simply dialing *667# or via the MCo-opCash App.”

All you need is an ID card and a registered mobile phone number from any of Kenya’s mobile networks – Safaricom, Airtel or Telkom. Registration for MCo-opCash is instant at the branch and open to customers who are not necessarily Co-op Bank accountholders.

The mobile banking service has a number of features to ensure safety of customer’s cash and other details. “Every time you transact, you’ll be sent an OTP (one-time password) to verify the transaction. The OTP can automatically be picked by your phone and has been put in place to secure accounts and transactions,” the bank says.

Meanwhile, the service can handle a number of functions including paying bills, checking account balances and getting instant loans from the upgraded MCo-opCash.

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The MCo-opCash Salary Loan is available to those who receive their salaries through Co-op Bank and employer approval is not required. Under this service, a customer can apply for up to two times your net salary as received in your Co-op Bank account, from a minimum of Ksh1,000 up to a maximum of Ksh500,000.

MCo-opCash Business plus Loan is available to those who have been operating a Co-op Bank business account for a minimum of six months. A business can borrow between Ksh100 and Ksh1,000,000.

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