Radio Africa, Stanbic Face Lawsuit Over Boyz II Men Concert

The Consumer Federation of Kenya (COFEK) is mulling a class action lawsuit against organizers of the Boyz II Men concert held in Nairobi on June 10. The move by COFEK follows widespread complaints by revelers over issues including lack of adequate toilets, poor sound and screen, inadequate food vendors and alleged overbooking.

RnB group Boyz II Men and Kenyan band Sauti Sol were the star performers at the Stanbic Yetu Festival at Uhuru Gardens. COFEK is inviting attendees to share their experiences as well as proof of purchase of a ticket.

“We will then analyze the complaints and raise them with the event organizers. If we don’t secure satisfactory responses COFEK will take decisive action which may include a class action lawsuit on behalf of the complainants,” stated COFEK Program Officer Caroline Njue.

On Sunday, June 11, social media had been awash with complaints from revelers who attended the event. Many complained over the experience of attendees in the Regular and VIP sections. Videos were shared of frustrated revelers chanting complaints about the sound and screen during the performances.

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Many in the regular section also complained over the lack of seating. In a complaint shared by COFEK, one attendee claimed that the VIP section was overbooked.

“The organizers must have been too greedy. The VIP that was to take 180 people ended up have nearly 400 people. It was too full to make any sense of being at the venue and being called VVIP – and which went for Sh30,000 per head,” an attendee identified as Michael told COFEK.

“Security guards were overwhelmed. At one time, I was worried for anyone who would have fainted. I just do not know how ambulance team would have reached him or her.”

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