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Imperial Bank asks customers to go for part payments at KCB branches

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Imperial Bank depositors protest delay to give them access to their money. KCB Bank has made a final offer in its bid to buy the troubled lender that is currently in receivership.
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The Kenya Depositors Insurance Corporation (KDIC) has initiated a process that will see eligible depositors of Imperial Bank Ltd, which is in liquidation, access 12.7% of their available deposit balances through KCB Bank.

In a statement, KDIC said depositors who have claimed in the past through KCB and still have their accounts active will not be required to fill any claim form and their available funds will be directly credited into their respective KCB Bank accounts. However, this group of depositors still need to counter check their account status with their respective KCB branches.

“Depositors who will be claiming their funds for the first time through KCB Bank are required to open an account with any of the KCB Bank branches and shall complete a claim form with the assistance of the bank officials who will forward the same to IBL for processing,” it added.

For more information, customers can visit any of IBL(IR) branches – Monday to Friday  between 9am-4pm, or contact the bank on email customerservice@imperialbank.co.ke, phone numbers  020 697 4000 / 020 697 4243 / 020 697 4262 between 9am – 4pm or KCB contact centre  at Contactcentre@kcb.co.ke, Phone numbers   0711087000, 0732187000 and  0202287000 .

“KDIC remains grateful to IBL(IR|) depositors and other stakeholders for their continued patience and support,” the statement said.

On December 11, KDIC and the Central Bank of Kenya announced that they had accept a binding offer from KCB Bank to buy Imperial Bank Ltd.

Written by
BT Correspondent -

editor [at] businesstoday.co.ke

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