Tom Gitongo
Tom Gitongo. [Photo/ Courtesy]

The Board of Britam Holdings Plc has announced the appointment of Mr Tom Gitogo as the Group Managing Director and Chief Executive Officer effective September 1, 2022, subject to the Insurance Regulatory Authority’s approval.

Mr Gitogo has over 20 years of experience in the insurance industry and has served in various capacities including as Chief Executive Officer (CEO), CIC Insurance Group and Pan Africa Life (now Sanlam Insurance). He worked for CIC Insurance for five years overseeing the Group’s business in Kenya, Uganda, South Sudan and Malawi; worked at Sanlam for seven years; and also seven years with Britam during his early industry experience where he left as Finance Director.

Prior to joining the financial sector, Tom had over 10 years of experience with PwC including a stint in the UK.

Mr Gitogo holds a Master of Business Administration (Strategic Management) from Moi University and a Bachelor of Science in Civil Engineering from the University of Nairobi.

He is also a Fellow of the Institute of Chartered Accountants in England and Wales (ICAEW), a Fellow of the Institute of Certified Public Accountants of Kenya (ICPAK), a member of the Institute of Certified Public Secretaries of Kenya (ICPSK) and a member of the Institute of Directors of Kenya (IOD).

“The Board is confident that the company will benefit immensely from Mr Gitogo’s skills, knowledge and vast experience,” said Board Chairman Kuria Muchiru.

“We are very excited to have Tom join as the Group Managing Director and CEO and are convinced that he is the right person to drive our new customer-centric transformational strategy to achieve our revenue growth and stabilization of our financial performance.”

Britam recently launched a new five-year strategy set to transform it, into a more customer-centric organization. The new transformative strategy hinges on four critical initiatives including, organizing the business around the customer; leveraging on technology; turning around key cost drivers and optimizing the profile and returns of its investments.

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