A borrower receives a micro loan from Tala, a dominant digital lender in Kenya. Loan sharking tendencies by some mobile lenders are becoming a deterrent to people who would be interested in taking credit. www.businesstoday.co.ke

Kenyans Cry Foul Over Harassment by Mobile Money Lenders

Kenyans are more informed and are actively exploring other options that suit their budgets particularly mobile money lenders.

Hakeenah N. Njenga2 Mins read

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Unlimited Opportunities for Jobless Kenyans Lie in Digitisation

With the digital economy carrying the promise of unlimited opportunities, this has become the latest solution for the country’s unpredictable economy.

Hakeenah N. Njenga3 Mins read

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Kenya leads Africa in Smartphone usage

Kenya is leading the continent in terms of smartphone penetration and internet usage the phone is key to most transactions and activities. Kenya...

Kevin Namunwa2 Mins read

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Survey: Customers not ready for robotic agents, but value mobile banking

According to a Kenya Bankers Association survey, customer contact centers are the most preferred complaint resolution touchpoints, dominating acceptance across all age categories