Postal Corporation of Kenya and Huduma Centre have unveiled a mobile postal service that allows consumers to use their mobile numbers as postal addresses instead of a physical postal office.
MPost will deliver Government documents like Identification Cards, NHIF and NSSF cards processed by Huduma Centres to any of the 622 post offices or at a location preferred by the user.
Huduma Kenya Chief Executive Dennis Mutuku says subscribers of the service will get alerts when the documents are ready for collection and choose locations using an SMS interactive service.
“It will improve the efficiency of how we deliver documents once they are processed by government departments to the Kenyan citizens. The documents can be delivered to a preferred location through a courier,” said Mutuku.
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MPost has so far signed up 31,000 subscribers during the one-year trial period in Kibera, with 1,300 mail delivered.
The service, which has been developed by Taz Technologies, is the first of its kind in the world, says its CEO and Founder Abdulaziz Mohammed. “Almost 4,000 transactions have happened in the last one year and we are now working with the Uganda Postal Limited to implement the same solution,” Abdulaziz says.
The service costs Ksh300 per year and can be accessed by dialing *899*90# on a Safaricom line with plans to expand to other networks. MPost won the Oracle Innovation Awards and has partnered with Pata Ajira to facilitate employment of young people.