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KEBS investigates Always sanitary pads following online outcry

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The Kenya Bureau of Standard (KEBS) has launched investigations into the quality Always sanitary pads after an online debate on Twitter on the negative effects of the products through a hashtag #MyAlwaysExperience.

In a circular, the agency said that it will conduct an extensive market surveillance and testing of the products to find out if there exists any breach of quality standards.

The Always towels to undergo the examination include Always Ultra, Always Platinum, Always Maxi, Always Ultra-normal and Always Extra-long.

“The outcome of the analysis to be conducted will determine the next cause of action including market withdrawal of any substandard products,” stated KEBS.

Early this week, women in Kenya took to Twitter to share their bad experience with the usage of Always sanitary towels that they claimed cause burns, rashes and irritation on the crotch after usage in every month’s cycle.

The heated conversation begun after the brand produced by Proctor & Gamble (P&G) company sponsored a number of influencers at the weekend as part of the launch of their new towels, Always Ultra Soft.

But vexed women called out the manufacturers for ignoring their aired concerns on the poor towels compared to those sold in the developed countries.

[ Read: Kakamega woman expecting triplets gives birth to five at a go ]

Further, Kenyan women in diaspora joined the conversation as comparisons on the Always towels sold in Kenya and UK among other western countries were done to ascertain the truth on the quality of the products.



However, Always Kenya had dismissed the complaints made by Kenyan women and maintained that their products undergo vigorous and regulatory tests to ensure that they are safe for usage.

[ See also: Awareness on children with Kidney failure still low ]

“The Always Ultra pads we have in Kenya are similar to the Always pads in other parts of the world including Germany, UK, US, South Africa. All our pads including the ones in Kenya are designed and developed in Europe and the US,” wrote Always Kenya.

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Brenda Gamonde
Brenda Gamonde
Brenda Gamonde is reporter with Business Today. Email: [email protected]
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