Days after the Insurance Regulatory Aut**rity (IRA) announced that Resolution Insurance had entered receivership, its newly appointed statutory manager – the Policy **lders Compensation Fund – has offered direction on the way for***d for clients w** held policies with the fallen insurer.
The collapse of Resolution Insurance followed its failure to settle claims or **nor obligations to creditors. There had been mounting complaints from consu**** to the IRA over alleged breaches of contracts.
The Policy**lders Compensation Fund (PCF) noted in a statement that Resolution policy**lders would receive a maximum of Ksh250,000 for unsettled claims. They w***, **wever, need to provide proof of the claims.
The amount a policy **lder can receive is cap*** at Ksh250,000 in line with provisions of the Insurance Act.
Policy **lders w** had taken out covers on high-value ***ets including vehicles w*** likely be exposed. While it made its biggest impact in the health insurance business, Resolution had also ventured into the general and medical insurance business.
PCF had earlier announced a 12-month moratorium on all payments related to Resolution Insurance.
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“PCF has forthwith taken over the operations of the company and has deployed necessary resources to ensure that the company ***ets and records are preserved for the benefit of policy**lders, claimants and other stake**lders.”
“Pursuant to the appointment, PCF has declared a moratorium on payments by the said insurer to its policy **lders and all other creditors for a period of twelve (12) months starting today,” it noted after being appointed statutory manager.
Barely a week before IRA announced that Resolution had entered receivership, an internal memo circulated to staff at the firm had informed them of the decision to stop underwriting any new general insurance business and to focus on health insurance – an ultimately unsuccessful bid to stay afloat.
IRA noted that efforts to engage the management and resolve problems identif*** by consu**** had hit a **** end.
“The company has been facing a number of challenges particularly relating to its ability to meet its obligations and mitigate its inherent risks, inviting the commissioner to intervene on several occasions.”
“Despite the various intervention measures taken as provided for in the Insurance Act, Resolution Insurance Company Limited has continued to slide into operational and financial difficulties,” the regulator noted.
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