The National Transport and Safety Authority (NTSA) has called on vehicle owners to promptly collect their new number plates from designated offices, following the resolution of a nationwide shortage that had disrupted supply for months.
The announcement, made on Thursday, comes as the NTSA seeks to clear a backlog of unclaimed plates and restore efficiency to the system.
At a press briefing, the Authority’s Board Chairperson, Khatib Mwashetani, confirmed that a significant batch of licence plates has been delivered to their offices and is ready for collection. Besides, they have sent text notifications to drivers, instructing them to visit their selected offices to retrieve the plates.
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“We urge all clients who have received notifications to visit their designated offices without delay,” Mwashetani demanded.
The shortage, which caused problems for vehicle dealers and owners since early 2025, was due to a lack of materials needed to make the plates. NTSA Director General, George Njao, has told the public that the problem is fixed, and production is now steady.
“The concerns from the public and stakeholders were valid, and we appreciate their patience. We are now back on track, and clients can expect timely services,” Njao said.
The DG further mentioned that the authority is working on ways to avoid future shortages and improve service delivery.
Meanwhile, the cost of number plates remains unchanged: Ksh2,050 for standard plates, Ksh3,050 for digital plates, and up to Ksh1 million for customised versions like putting your name.
The NTSA is encouraging new applicants to use its online portal to apply, track their applications, and schedule collection appointments to ease the entire process.
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