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Social media influencers nosedive on Kenyans’ trust radar

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If you want to advertise a product online, social media influencers may not be your best bet.

Kenyans are increasingly showing distrust in social media influencers, with only 14% of citizens saying that social media influencers affect their purchases.

The data was revealed in a new study by data research analysts OdipoDev, in conjunction with King maker, an influencer management service firm.

With over 700 internet users surveyed in Kenya between December 2018 and January 2019, the report concluded that most Kenyans are resorting to testing out products on their own rather than relying on social media influencers.

According to the study, this distrust has been largely brought about by the influencers themselves.

“As more brands ventured into influencer marketing, many influencers bartered their credibility for advertising dollars. This has led to influencers endorsing too many brands (even some that are in direct competition) or recommending products they’ve never actually tried nor use in their daily lives,” OdipoDev wrote in a blogpost.

Trust of consumers online. (image: OdipoDev)

OdipoDev also said that consumers seem to have picked up on this trend and have returned to directly evaluating brands for themselves or relying on close friends they can trust.

“Essentially, brands have ended up with a dramatic opposite effect of what they hoped to achieve with influencer marketing,” OdipoDev said.

Beyond the declining impact of social media influencers on product purchases, the study also revealed that comedians and musicians regularly rank high in terms of number of fans as well as engagement across all three major social media networks — Twitter, Facebook and Instagram.

Kenyans also do not have a specific reason why they follow social media influencers. “This shows that many Kenyans follow influencers just because they are a big deal or because they come off as the ‘cool kids’ of social media.”

The survey also showed that majority of Kenyans do not perceive influencers as experts in their respective areas.

“This may be largely affected by the tendency of many influencers posting content that cuts across many topics; thus not clearly positioning themselves with audiences,”

Social Media Platforms. (Photo: OdipoDev)

OdipoDev added, “This dilution of authority means that brand recommendations become ineffective because the influencer has not cultivated enough trust with the audience within any particular topic.”

Facebook emerged top as the platform on which most Kenyans follow social media influencers, followedby Instagram and Twitter. In as far as engagement with fans is concerned, Instagram topped, follwed by Facebook then Twitter.

See Also: KOT Awards: Bigger, better edition promised in 2019

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Mike Njoroge
Mike Njorogehttp://www.businesstoday.co.ke
Mike Njoroge is the founder of Daystar Oracle and FootballTriangle. He is passionate about news, religion and sports. He can be reached at: [email protected]
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