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LEADERSHIP

Brand promise is reflected in people and machines

As every day passes there are fewer places to hide what a former American Vice President called ‘an inconvenient truth’. Al Gore was referring...

Effective ways to get story tellers to talk straight

So much business communication is on email these days.  And so disruptive is that medium that I spend much of my time inside organisations...

Why it’s always lonely at the top and what you can do about it

Executive burnout: Businesses leader face challenges so powerful that a good number of them reckon that they can handle the pressure for less than two years

The human factor: Technology can’t work without people

Competent human staff members recognise and value customers as individuals. Technology sees us all in binary terms.

Onboarding; not induction: Welcome new staff members in style

Research and conventional wisdom suggest that employees get about 90 days to prove themselves in a new job and so employers must give them an accelerated start

Sex spies and sorcery

Is your corporate culture a hostage?
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