Britam Holdings plc has reported an 8% increase in pre-tax profit to Ksh7.9 billion for the year ended December 31, 2025, delivering a strong set of results across its diversified business amid a challenging macroeconomic environment in its markets.
The performance was lifted by topline growth, improved investment income, efficient cost management and disciplined execution of strategic priorities in the final year of Britam’s 2021–2025 strategy cycle, known as EPIC².
Insurance revenue increased to Ksh41.7 billion, representing an 11% growth. This performance points to sustained top line growth in the Life and General Insurance businesses in Kenya and the regions.
Net investment income rose 4% to Ksh31.9 billion, supported by steady portfolio returns.
“These results reflect the resilience of our business and the progress we have made in building a more agile, customer-focused and digitally enabled organization. We are entering our next strategy cycle from a position of strength, with clear momentum across our chosen markets,” said Tom Gitogo, Britam Group Managing Director and CEO.
The Group maintained a strong capital position, with total equity increasing to Ksh35.1 billion from Ksh29.5 billion, supported by profitability and prudent balance‑sheet management.
Investment assets grew to Ksh220.7 billion, underscoring strategic asset allocation and reinforcing the Group’s financial resilience.
The results cap Britam’s strong 2025, marked by customer-centric innovation, expanded distribution and financial inclusion, and continued investments in technology and talent.
Mr. Gitogo added, “2025 also marked the close of our EPIC² Strategy (2021–2025) which restored the Group to profitability while accelerating digital adoption and operational efficiency. The milestone year also coincided with Britam’s 60th anniversary, celebrating six decades of securing the financial futures of individuals and businesses across Africa while safeguarding their dreams and aspirations.”.
This year, Britam embarked on its 2026–2030 Strategy known as ASCEND built around six pillars, including: African Expansion, Sustainability and Governance, Customer Obsession, Execution Excellence, Nurturing People and Partnerships and Digitalization and Innovation.
“ASCEND builds on the momentum of the previous strategy and positions Britam for its next phase of growth as a tech-led financial services firm,” said Gitogo.
In 2025, Britam delivered key strategic milestones that reinforced its market leadership and future readiness. The Group deepened financial inclusion through the official launch of Britam Connect – its microinsurance subsidiary, increased trust with efficient claims settlement and significantly improved customer experience with new digital systems and revamped branches, with customer satisfaction rising to 98%.
Brand strength and service excellence earned local and global recognition, while continued investment in sustainability, innovation and people further strengthened Britam’s position as a customer-focused, forward-looking financial services provider.
Dividend
The Board of Directors did not recommend the payment of a dividend for the year ended 31 December 2025.
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