GODFREY ETTAH
Making tough business decisions
Over the past two years I have been offering business advisory to some of my friends who own small businesses and lately some clients...
When start-ups should engage management consultants
One of my readers sent in these questions after reading my previous article on management consultants. Here are my responses to him, which I...
The unsung heros of management
Management consultancy is rarely recognised in Kenya. In fact, few in the corporate sector would actually tell you what a management consultant does. A...
What directors must do to keep their organisations healthy
In most organisations board of directors are called to account even if it is known that most of them do not engage in day to...
Want great customer service? Invest in employees, not customer
On Tuesday last week I had a work assignment in Naivasha. I was picked by a cab guy who impressed me and I mean...
Why big firms fail in new ventures: The case of NMG
This week on STRATEGY TUESDAY our management expert unpacks the strategic dynamics behind the recent closure of TV and radio stations by Nation Media Group...
Smart CEOs disrupt the market first
It’s about a month since the Kenya Institute of Management held its CEO Summit. One thing that was clear from the discussions was that Kenyan...
Management: How to adjust to the new normal
Anyone who has interacted with a human resource professional lately will tell you a conversation cannot end without expressing the challenges they have had...
CEOs of poor performing firms deserve a pay cut
So about 20 listed companies have issued profit warnings, more private firms have also recorded huge losses, static growth and a drop in profits, but we...