WhatsApp The Most Preferred Choice For Brands’ Conversational Customer Support – Survey
WhatsApp remains the primary channel brands use for conversational support, where businesses send 90% of support messages over the chat app. New research...
BT Reporter3 Mins read
![The feature will allow users to lock individual chats with a password or biometric authentication. [Photo/ Meta]](https://i0.wp.com/businesstoday.co.ke/wp-content/uploads/2023/05/FwLrmRcXsA0vN9l.jpg?fit=680%2C383&ssl=1)
Whatsapp Chat Lock – How to Use the New Feature
Meta-owned messaging app Whatsapp has introduced the ability to lock individual chats with a password or biometric authentication.
BUSINESS TODAY1 Mins read
Admins Get More Powers In New WhatsApp Update
WhatsApp has announced new updates that will give group admins more powers, even as the Meta-owned app rolled out Communities. Communities on WhatsApp...
BT Reporter1 Mins read
Meta Promises More To Entrepreneurs Using WhatsApp Business
WhatsApp has launched an initiative dubbed ‘WhatsAppreneurs’ that seeks to help small and medium-sized business owners make more out of the WhatsApp business...
BT Reporter1 Mins read
Social Media Won’t Be The Same Again: Drastic Changes To Whatsapp, Facebook and Instagram
Communities will also contain powerful new tools for admins, including announcement messages that are sent to everyone and control over which groups can...
KALU MENGO2 Mins read
Facebook, Ajua Partner to Change How SMEs Use Whatsapp
There has been an upsurge of businesses on the continent taking advantage of the Whatsapp platform to sell goods and provide services. This...
BUSINESS TODAY2 Mins read
![A Whatsapp user. According to the statistics, Kaspersky Internet Security for Android detected the biggest number of malicious links in WhatsApp, partly due to the fact that it is the most popular messenger globally. [Photo/ Tech Spot]](https://i0.wp.com/businesstoday.co.ke/wp-content/uploads/2021/07/ezgif.com-gif-maker-7.jpg?fit=680%2C453&ssl=1)
How to Avoid Falling for Whatsapp, Telegram Scams
According to research, messenger apps outstripped social networks by 20% in 2020, in terms of popularity among users, and became the most popular tool for...
BUSINESS TODAY3 Mins read
As WhatsApp Users Revolt, a Time For Telegram to Smile
WhatsApp sent a notification to all of its users forcing them to accept its privacy policy, which includes terms to share data with...
BT Correspondent2 Mins read
Signal Big Winner as Kenyans Dump Whatsapp
In a matter of days, Signal has risen to become one of the most downloaded applications in Kenya amid privacy concerns on Whatsapp.
MARTIN SIELE1 Mins read
