The Kenya Revenue Authority (KRA) has introduced a WhatsApp-based service as part of a wider digital push aimed at making tax compliance easier...
WhatsApp remains the primary channel brands use for conversational support, where businesses send 90% of support messages over the chat app. New research...
Meta-owned messaging app Whatsapp has introduced the ability to lock individual chats with a password or biometric authentication. The feature is intended to...
WhatsApp has announced new updates that will give group admins more powers, even as the Meta-owned app rolled out Communities. Communities on WhatsApp...
WhatsApp has launched an initiative dubbed ‘WhatsAppreneurs’ that seeks to help small and medium-sized business owners make more out of the WhatsApp business...
WhatsApp has announced its vision for a new feature known as Communities, which will enable people to bring together separate groups under one...
Ajua has signed an agreement with Facebook to automate commercial interactions and customer support for businesses through WhatsApp. This partnership is one of...
Anonymised data, voluntarily provided by Kaspersky Internet Security for Android users, has shown which messenger apps are the most popular among phishing scammers....
WhatsApp rival, Telegram, has seen over 500% increase in new users amid widespread dissatisfaction with the way Facebook-owned app handles people’s data. Telegram...