WhatsApp remains the primary channel brands use for conversational support, where businesses send 90% of support messages over the chat app. New research...
Meta-owned messaging app Whatsapp has introduced the ability to lock individual chats with a password or biometric authentication.
WhatsApp has announced new updates that will give group admins more powers, even as the Meta-owned app rolled out Communities. Communities on WhatsApp...
WhatsApp has launched an initiative dubbed ‘WhatsAppreneurs’ that seeks to help small and medium-sized business owners make more out of the WhatsApp business...
Communities will also contain powerful new tools for admins, including announcement messages that are sent to everyone and control over which groups can...
There has been an upsurge of businesses on the continent taking advantage of the Whatsapp platform to sell goods and provide services. This...
According to research, messenger apps outstripped social networks by 20% in 2020, in terms of popularity among users, and became the most popular tool for...
WhatsApp sent a notification to all of its users forcing them to accept its privacy policy, which includes terms to share data with...
In a matter of days, Signal has risen to become one of the most downloaded applications in Kenya amid privacy concerns on Whatsapp.