Customer Experience

4 Articles
Amit Dhingra NTT
TECHNOLOGY

Cloud Services, AI Enhance Customer Experience

NTT Ltd, a leading IT infrastructure and services company and parent company of Dimension Data, has launched its 2023 Global Customer Experience Report, which reveals that...

Inuka Africa works with Ajua, Africa’s first integrated Customer Experience company to help them identify their customers needs and streamline processes.
BUSINESS

Customer Experience In Microfinance Industry Key To Growth Of Africa’s Economy

Microfinance institutions have played a vital role in the growth of Africa’s economy over the past several years  by making financial inclusion easier...

Martin Mirero Chief Innovation Officer, Ajua
BUSINESSSMART BUSINESS

Huduma Tech Boss Martin Mirero Quits to Join Ajua

Customer experience company Ajua on Wednesday, February 3 announced that former Huduma Kenya Chief Innovation Officer Martin Mirero would be joining the company...

Digital lenders will be teaching their customers about financial wellness this month. www.businesstoday.co.ke
SMART MONEY

Kenya’s Most Affordable Mobile Loan Lenders

Kenyan mobile phone loan borrowers are on the increase amidst the economic challenges bombarding them as the country’s economy slows down. Like bargain...