Customer Experience
TECHNOLOGY 
BT Reporter
Cloud Services, AI Enhance Customer Experience
NTT Ltd, a leading IT infrastructure and services company and parent company of Dimension Data, has launched its 2023 Global Customer Experience Report, which reveals that...
BT Reporter
BUSINESS 
BUSINESS TODAY
Customer Experience In Microfinance Industry Key To Growth Of Africa’s Economy
In the long-run, micro-finance companies that ignore customer experience are in fact slowing down the process of improving the socio-economic status of these...
BUSINESS TODAY
BUSINESSSMART BUSINESS 
GETRUDE NJERI
Huduma Tech Boss Martin Mirero Quits to Join Ajua
During his time at Huduma Kenya, Mirero established cutting-edge software development practices for product development and delivery within the government.
GETRUDE NJERI
SMART MONEY 
Hakeenah N. Njenga
Kenya’s Most Affordable Mobile Loan Lenders
Customers cited lower interest rates on loans compared to other banks as the reason they preferred the lender.
Hakeenah N. Njenga
