NTT Ltd, a leading IT infrastructure and services company and parent company of Dimension Data, has launched its 2023 Global Customer Experience Report, which reveals that...
In the long-run, micro-finance companies that ignore customer experience are in fact slowing down the process of improving the socio-economic status of these...
During his time at Huduma Kenya, Mirero established cutting-edge software development practices for product development and delivery within the government.
Customers cited lower interest rates on loans compared to other banks as the reason they preferred the lender.