Ajua
Co-op Bank Tops Brands With Strongest Customer Loyalty In Kenya
Ajua’s third quarter Customer Loyalty Benchmark Report has revealed some of Kenya’s most exceptional brands in nine industries. According to the report these...
BT Reporter2 Mins read
Exceptional Brands That Have Earned Kenyans’ Loyalty in Q3 2021
Ajua’s Quarter 3 Customer Loyalty Benchmark Report has revealed some of Kenya’s most exceptional brands in nine sectors spanning from banking to healthcare....
FRANCIS MUTINDA1 Mins read
Customer Experience In Microfinance Industry Key To Growth Of Africa’s Economy
Microfinance institutions have played a vital role in the growth of Africa’s economy over the past several years by making financial inclusion easier...
BUSINESS TODAY2 Mins read
Facebook, Ajua Partner to Change How SMEs Use Whatsapp
Ajua has signed an agreement with Facebook to automate commercial interactions and customer support for businesses through WhatsApp. This partnership is one of...
BUSINESS TODAY2 Mins read
Ajua Acquires Banking AI Firm WayaWaya
Ajua, the integrated Customer Experience Management solution for businesses in Africa, has acquired WayaWaya, the Kenya-based Artificial Intelligence [AI] and Machine Learning [ML]...
MARTIN SIELE3 Mins read
Kenyan SMEs Turn to Mobile Platforms to Enhance Customer Experience
Tucked in the bustling streets of Umoja, a Nairobi suburb that never sleeps, lies Michael Otema’s shop that specializes in selling fitted mosquito...
BT Reporter3 Mins read
Manufacturers Lobby, Ajua Partner to Promote Local Industries
The Kenya Association of Manufacturers (KAM) on Wednesday signed a partnership deal with Ajua, Africa’s first Integrated Customer Experience Company, to drive the...
BT Correspondent2 Mins read
Kenya’s Most Affordable Mobile Loan Lenders
Kenyan mobile phone loan borrowers are on the increase amidst the economic challenges bombarding them as the country’s economy slows down. Like bargain...
Hakeenah N. Njenga3 Mins read
