Airtel, Telkom Customers Can Now Use M-Pesa Paybills

Interoperability for M-Pesa Till number option was launched earlier, in April 2022. The till number and paybill are the two payment options available...

MARTIN SIELE

It probably isn't the biggest headache for a company that made net profits of Ksh37.056 billion in the six months to September 2021, but shifting public sentiment will undoubtedly be a cause for concern at Waiyaki Way. [Photo/ NMG]

BUSINESS MARKETS

Why Safaricom’s Long-Time Customers Are Disillusioned

Beyond the contradicting memos and announcements that characterized the process forcing CA and Chiloba to walk balk their initial declarations and offer clarification,...

MARTIN SIELE

Customers outside a Safaricom shop. The push to have Kenyans register their SIM cards again is rubbing many the wrong way. [Photo/ Nyongesa Sande]

BUSINESS MARKETS

Kenyans Take on Safaricom Over SIM Registration

Safaricom also caught some flak for requiring its millions of subscribers to visit a Safaricom shop or dealer to complete the registration. Its...

MARTIN SIELE

Communications Authority of Kenya Director-General Ezra Chiloba. He announced the reduction of the MTR in December 2021. [Photo/ Courtesy]

BUSINESS

Telco Wars: Chiloba Battles Safaricom Over Lower Rates

The MTR is the rate telcos charge each other for interconnecting customers. The review was announced by Chiloba in December and was to...

MARTIN SIELE

CA Director-General Chiloba announced the lowering of the MTR from Ksh0.99 to Ksh0.12. [Photo/ Courtesy]

BUSINESS

Airtel, Telkom, Cofek Back Chiloba Vs Safaricom on Lower Tariff

Safaricom had petitioned the Communications and Multi-media Appeals Tribunal after CA Director-General Chiloba announced the lowering of the MTR from Ksh0.99 to Ksh0.12.

MARTIN SIELE

BUSINESS

Airtel Kenya’s Financial Health In Question As Losses Hit Ksh6 Billion

Airtel Kenya is in a financial ditch after recording a Ksh5.9 billion in 2020, raising cumulative losses to Ksh77.41 billion. In the financial...

FRANCIS MULI

Communications Authority of Kenya Director-General Ezra Chiloba. He highlighted expectations that the reduction of the MTR would benefit consumers.

BUSINESS

Chiloba Slashes Call Rates in Latest CAK Action

Analysts note that the slashing of the rate could likely spark a price war among leading telcos.

MARTIN SIELE

Recent statistics by the industry regulator, Communications Authority of Kenya (CA) have shown an upward trajectory of mobile subscriptions across the country, which stands at 64.4 million as at 30th June 2021, up from 62 million as at 31st March 2021.

BUSINESS

Airtel Launches New Monthly ‘Bazu’ Bundles

Airtel Kenya has launched a new data bundle dubbed ‘Bazu Data Bundle’, targeting customers engaged in business, educatio,n and entertainment activities across the...