Kenya Commercial Bank headquarters. Coronavirus has provided financial service providers with a springboard to shift a bulk of their operations to digital journalists.

Kenya Commercial Bank (KCB) Group has been recognised as one of the leading digital banks in the world, ranking 13th in a top 100 list.

With a power score of 89 out of a possible 100, KCB ranks as the second African bank on the ranking behind only GT Bank (Guaranty Trust Bank). The Nigerian multinational sits in the top 10, at position 9, with a power score of 91.

The January 2019 ranking released by Digital Scouting, a German based market analysis firm, saw the two banks improve by one position based on the previous ratings.

Digital Scouting also analysed digital banks as per their social media influence and outreach, using the Kred score.

For KCB, their Kred Influence — which measures the likelihood of a social media account to inspire others and considers shares, likes and retweets — stands at 955 out of a total score of 1,000.

Kenya’s biggest bank also rates at 10 out of a maximum score of 12 in the Kred Outreach rating.

GT Bank, on the other hand, has a Kred Influence rating of 964, and a Kred Outreach rating of 10.

The other African banks that feature on the top 100 list are headquartered in Nigeria.

Top Digital Banks in Africa

1. GT Bank

2. KCB

3. First Bank Nigeria

4. Access Bank

5. UBA

6. Diamond Bank

First Bank Nigeria (ranked 45) and Access Bank (46) both have a power score of 68.

UBA Group (United Bank of Africa) have a power score of 66 and are in position 49.

Diamond Bank is in position 82 with a power score of 45.

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Other banks that made it on the list and have presence in Africa include CITI Bank (position 19) with a power score of 85, Standard Chartered (48) with a power score of 67 and Barclays Bank (63) whose power score is 56.

In the global ranking, US multinational American Express tops the 100 list, with a power score of 100.

Banesco Banco Universal of Venezuela is second with a power score of 99, while Itau (Brazil) scoring 97, BNI scoring 95 and Rabbobank (The Netherlands) scoring 94.

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