BUSINESS

Online Card Payment Opens New Frontier For Business

Share
Share

With more businesspeople using various online platforms to promote their goods and services, the issue of settling payments has become critical. In the online space, safety and security of payments are paramount – and a number of intermediaries have come up to bridge this gap.

Co-operative Bank of Kenya, taking advantage of this emerging space, has introduced an online card payment system known as Chapa Pay. This Co-op Bank’s eCommerce solution targets businesses promoting goods and services online, for example through websites and social media platforms. Chapa Pay seeks to help business to capture more customers by accepting online card payments.

Read >> List Of Vehicles You Can No Longer Import In Kenya

Chapa Pay eCommerce solution allows businesses to receive online card payments from customers directly into their Co-op Bank account. The Chapa Pay ecommerce solution works for business with or without websites, which means you can still receive online card payments without owning a website.

Merchant without website

Merchant without website receives a unique link (Pay-By-Link) which they use to invoice their customers.  Once the merchant and the customer agree on the pricing, the merchant sends the payment link to the customers email address.  The customer will receive an invoice with the link on their email and the link will open up a portal where the customer will enter their card details and the amount they are to pay.

Once the payment goes through, the merchant will receive a payment confirmation via email and SMS. The customer will also receive a notification via SMS if subscribed to SMS alerts with their card provider.

Advantages of Chapa Pay eCommerce Solution (Pay-By- Link ) Option:

  1. The merchant does not incur any cost to get the Pay-By-Link solution. It is FREE to get onboarded.
  2. The solution is secure, because it is 3D secure, with two-factor authentication for all card payments
  3. In the event a customer makes a wrong payment, the merchant can reverse the payment without calling the bank for a reversal
  4. The customer cannot reverse a payment, therefore reduces the risks to merchants, to lose money from dubious characters
  5. Payment reconciliation is easy for the merchant since they can track payment and view payment from a single dashboard.

Related >> Co-op Bank Gets Sh500M To Lend To Homebuyers

Merchants with a website or mobile Apps

Merchants who have built web checkout and mobile applications (APPs) and would like to enrich their applications with online card payment acceptance can do so with Chapa Pay eCommerce Solution and enjoy its numerous benefits, such as:

  • Simplicity: The integrations models are easy and quick to implement
  • Reliability: The solution once integrated to a merchant site is available 24/7
  • Safety: Chapa Pay eCommerce platform is payment card industry – data security standard (PCI-DSS) compliant ensuring safety and security of customer card details
  • Best customer experience and practice: Dedicated relationship management backed by 24/7 operations support.
  • Most of all, create convenience to customers: overcome geographical limitations.Next Read >> Meet The Man Who Owns Lee Funeral Home
Written by
KALU MENGO -

Kalu Mengo is a Senior Reporter With Business Today. Email: [email protected]

Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

WHAT YOU NEED TO KNOW IN POLITICS

FOLLOW US ON SOCIAL MEDIA

Related Articles
Co-operative bank mortgages
BUSINESSREAL ESTATE

Co-op Bank Rolls Land Acquisition, Financing and Construction into One Service

Co-op Bank, Optiven Limited, and Everstrong Maskani LLP have signed a  strategic...

Co-op Bank Q1 2025 profit
BUSINESS

Co-op Bank Rides on ‘Soaring Eagle’ to Ksh9.6 Billion Profit

Co-operative Bank has reported a Profit Before Tax of Ksh9.63 billion for...

African Banker Awards 2025 coop bank
BUSINESS

Co-op Bank Shortlisted for African Banker Awards 2025

African Banker magazine has announced the shortlist of nominees for this year’s...

Co-op Bank Profit 2024
BUSINESS

Co-op Bank Profit For 2024 Jumps to Ksh34.8B

Co-op Bank has reported a Profit Before Tax of Ksh34.8 billion for...