Written by

GRACE WANDERA

Grace Wandera is the Head of Marketing and Communication at Kenya Revenue Authority (KRA).

2 Articles

OPINION TECHNOLOGY

Automation Of Customer Support No Longer Optional

Automation: I recently stumbled upon an old photo showing a meandering queue of taxpayers outside Times Tower, Nairobi, waiting to submit their annual...

GRACE WANDERA3 Mins read

Annual Tax Summit KRA www.businesstoday.co.ke

OPINION

Digitization Should Enhance – and Not Impede – Tax Compliance

Since time immemorial and in many jurisdictions, taxation has been perceived as a hard nut to crack. Thus the top global agenda on...

GRACE WANDERA3 Mins read

GRACE WANDERA

Automation Of Customer Support No Longer Optional

Digitization Should Enhance – and Not Impede – Tax Compliance

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