Nuru Mugambi
FEATURED STORY 
BT Correspondent
Survey: Customers not ready for robotic agents, but value mobile banking
According to a Kenya Bankers Association survey, customer contact centers are the most preferred complaint resolution touchpoints, dominating acceptance across all age categories
BT Correspondent
FEATURED STORY BT Correspondent
Nuru Mugambi appointed board chair of Eisenhower Fellowships-Kenya
The Kenya Bankers Association Director of Public Affairs was elected to replace Lady Justice Mary Ang’awa who was selected for the 1998 Eisenhower Fellowships...
BT Correspondent
