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Co-op Bank Named Overall Winner In Customer Satisfaction Survey

Co-op Bank has emerged the Overall Winner of the Customer Satisfaction Survey conducted by the Kenya Bankers’ Association (KBA).

Stanbic Bank Takes Up Task Of Training Deaf Business Owners

Stanbic Bank Kenya has partnered with the Kenya Bankers Association (KBA) to offer financial literacy training for SME business owners with hearing impairment. The participants are drawn from Kajiado, Kiambu and Nairobi environs. See >> Coding Skills To Be Taught In Kenyan Primary Schools The training...

John Gachora Reelected KBA Chairman As Bankers Reconstitute Governing Council

The Kenya Bankers Association (KBA) membership has reelected NCBA Bank Managing Director and CEO John Gachora and Family Bank Chief Executive Officer Rebecca Mbithi as the advocacy group’s Chairman and Vice-Chair, respectively, for the period 2022 to 2023. During KBA’s Annual General Meeting, bankers also...

Choice Microfinance Bank Joins Kenya Bankers Association

Choice Microfinance Bank has been admitted to the Kenya Bankers Association (KBA), raising its membership to 39 commercial banks and seven microfinance banks. Currently, the industry's umbrella body and financial sector advocacy group — representing total assets of more than Ksh6 trillion (US$60 billion)...

Family Banks Voted The Best Lender In KBA Survey

Family Bank has been voted best bank in customer responsiveness and digital banking experience in a survey conducted by the Kenya Bankers Association (KBA). More than a fifth, approximately 21.2 percent of over 29,000 respondents voted Family Bank to top overall and best tier two...

KBA Set To Launch Banking Sign Language App

Stakeholders drawn from various sectors of the economy will this year mark the International Day of Persons with Disabilities with the launch of a banking industry online platform that has been designed to train bank employees on bank-environment Kenyan Sign Language (KSL) vocabulary. The innovation will...