Customer satisfaction survey
BUSINESS 
BUSINESS TODAY1 Mins read
Co-op Bank Named Overall Winner In Customer Satisfaction Survey
The Co-operative Bank of Kenya has emerged the Overall Winner of the Customer Satisfaction Survey conducted by the Kenya Bankers’ Association (KBA). The...
BUSINESS TODAY1 Mins read
MARKETS 
BT Correspondent2 Mins read
Kenyans, Scared of Banks and Cash, Opt For Digital Services
Most bank accountholders preferred using fully automated services while accessing banking services in 2020, according to the Kenya Bankers Association (KBA) Customer Satisfaction...
BT Correspondent2 Mins read
